Customer Service Assistant Contract

Excellent Opportunity AvailableCustomer Service Assistant Newcastle Upon Tyne £8.72 per hour Full Time Adecco Newcastle are proud to represent our client in the search for a Customer Service Assistant/Receptionist. Overveiw

To provide a responsive reception service, customer service being at the forefront of this at

all times. To be the first point of contact for tenants and prospective tenants in a large

student accommodation building. To provide a comprehensive administrative support to the

accommodation team

Key Accountabilities

· Deal with customer enquiries by social networks, email, telephone and in person.

· Cover the front desk during office hours.

· Provide appropriate advice to tenants and potential tenants regarding any queries they

have.

· Undertake viewings with potential customers and be able to give them appropriate

information .

· Ensure the reception and management suite is clean and tidy at all times and adheres

to Health & Safety requirements.

· Receive and process payments.

· To monitor and chase rent arrears.

· Undertake inspections of the student flats and rooms to assess condition for recharges.

· To file and maintain customer data.

· Liaise with the maintenance function to ensure any issues are resolved promptly and are logged appropriately.

· To conduct any other reasonable duties at the request of the General Manager.

If you feel this is a position you can full-fill please apply.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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